Privacy Policy

1Introduction

Welcome to BillZo ("we," "our," or "us"), operated by ROHIT ANANDA MAHADIK. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our BillZo application and related services.

If you have any questions about this policy, please contact us at billzosupport@gmail.com.

2Information We Collect

We collect personal information that you voluntarily provide when you register, use the application, or contact us:

3How We Use Your Information

We use personal information for the following legitimate business purposes:

• To facilitate account creation and authentication.
• To provide, operate, and maintain our billing application.
• To process your subscription payments and manage your plan.
• To send administrative information, service updates, and security alerts.
• To respond to your inquiries and provide customer support.
• To protect our services and detect/prevent fraud or abuse.
• To analyze usage trends and improve application performance.

4Data Storage & Security

BillZo utilizes a hybrid storage approach for reliability:

• Local Storage (IndexedDB): Your billing data is stored locally on your device using IndexedDB for offline-first functionality. This data remains on your device and syncs with our servers when online.
• Cloud Storage: Your account and business data is securely stored on Microsoft Azure SQL databases with encryption at rest and in transit.
• Authentication: We use JWT (JSON Web Tokens) with secure refresh token mechanisms. Passwords are hashed using industry-standard bcrypt algorithms.

While we implement commercially reasonable security measures, no electronic storage method is 100% secure. We encourage you to maintain local backups of your critical business data.

5Third-Party Services

We use the following third-party services that may process your data:

6Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information in the following circumstances:

• With your explicit consent.
• To comply with applicable laws, regulations, or legal proceedings.
• To protect our rights, property, or safety, or that of our users.
• With service providers who assist in operating our business (e.g., payment processing), bound by confidentiality agreements.

7Data Retention

We retain your personal information for as long as your account is active or as needed to provide you our services. Upon account deletion, your data will be purged from our servers within 90 days, except where retention is required by law or for legitimate business purposes such as dispute resolution.

8Your Rights

You have the right to:

• Access your personal data we hold.
• Correct inaccurate or incomplete data.
• Delete your account and associated data.
• Export your business data in standard formats.

To exercise any of these rights, please contact us at billzosupport@gmail.com.

9Children's Privacy

BillZo is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from a child, we will take steps to delete it promptly.

10Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of BillZo after changes constitutes acceptance of the revised policy.

11Governing Law

This Privacy Policy is governed by the laws of India. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts in Kolhapur, Maharashtra, India.